Fulfillment Specialist
Core
Execute fulfillment operations for live events, ensuring guests receive tickets, credentials, and hospitality materials accurately and on time.
Role type
Operations Fulfillment Specialist
Builds
Ticket transfers, credential assignments, and hospitality packages for marquee events
Domain
Sports and Entertainment
Deliverable
product features
Required skills
Operations experience, logistics coordination, data reconciliation, customer inquiry handling, event setup support, system proficiency
Preferred skills
Sports/entertainment/hospitality industry experience, ticketing platform familiarity, shipping/warehouse operations background, process improvement interest
Technologies
Microsoft Office Suite, fulfillment technologies, ticketing platforms
Responsibilities
Execute on-site fulfillment tasks for events, process and track shipments, coordinate with shipping vendors, maintain accurate records of ticket transfers and credential assignments, perform reconciliation tasks, prepare event materials and welcome kits, support on-site event setup and check-in activities
Seniority
Mid-level, hands-on IC