Safety Service and Motorist Assistance Patroller Supervisor
Core
Supervise a team of patrollers providing incident response and motorist assistance on the Dulles Toll Road.
Role type
Supervisor of roadside safety and motorist assistance operations
Builds
Roadside safety operations and motorist assistance services for travelers on the Dulles Toll Road
Domain
Transportation / Roadside Safety
Deliverable
physical/clinical work
Required skills
Supervisory management, automobile mechanics, first aid/CPR, vehicle maintenance, traffic incident mitigation, customer service under pressure, radio communications
Preferred skills
Federal Highway Administration traffic incident management principles, FEMA National Incident Management System (NIMS) and Incident Command System (ICS)
Responsibilities
Establish and revise procedures for safety operations, plan work assignments, evaluate subordinate performance, conduct improper conduct investigations, perform emergency roadside assistance (tire changes, fuel, jumpstarts), mitigate road hazards, render first aid/CPR, patrol for traffic accidents and hazards
Seniority
Supervisor, hands-on team lead