Patient Access Representative-ED
Core
Greet and register patients in the Emergency Room, verify insurance, collect payments, and maintain accurate patient records to ensure smooth patient intake.
Role type
Patient Access Representative (Emergency Department)
Builds
Patient registration workflows and accurate Master Patient Index data
Domain
Healthcare / Emergency Medicine
Required skills
Patient registration, insurance verification, payment collection, EMR data entry, regulatory compliance, patient intake prioritization
Preferred skills
Clinical admissions experience, revenue cycle system proficiency, root cause analysis
Technologies
Microsoft Word, Excel, Electronic Medical Record (EMR) systems, electronic insurance verification tools
Responsibilities
Greet and assist patients and families in the ER; Complete accurate patient registration and financial verification; Obtain patient signatures on consent and privacy forms; Verify insurance eligibility and update records; Collect co-pays and financial assistance information; Collaborate with clinical teams to prioritize patient intake; Maintain and correct patient data in EMR systems.
Seniority
Entry-level to Mid-level, hands-on IC