Account Manager
Core
Manage and expand relationships with current clients, driving product adoption, upselling, and retention for Monotype's typeface and font technology services.
Role type
Senior Account Manager (Sales)
Builds
Customer retention, revenue growth, and strategic account plans for global brands and creative professionals.
Domain
Software, technology, publishing, media, and advertising/design.
Deliverable
client delivery
Required skills
outbound prospecting, stakeholder management, contract negotiation, CRM management, sales quota achievement, churn mitigation, strategic account planning, market analysis, cross-functional collaboration.
Preferred skills
software/tech/publishing/media/design industry experience, Salesforce proficiency.
Responsibilities
Conduct outbound prospecting, develop strategic account plans, manage contract renewals, analyze sales metrics, identify upsell/cross-sell opportunities, mitigate churn risks, collaborate with internal teams, gather client feedback.
Seniority
Mid-Senior, hands-on IC