Account Manager
Core
Manage and expand relationships with key brand clients to drive product adoption, retention, and revenue growth for Monotype's typeface and font technology solutions.
Role type
Senior Account Manager (Direct Sales)
Builds
Monotype Services (typeface licensing, font technologies, design solutions) for global brands and creative professionals
Domain
Software, Technology, Publishing, Media, Advertising, Design
Deliverable
client delivery
Required skills
Account management, outbound prospecting, stakeholder relationship management, business strategy alignment, upselling/cross-selling, contract negotiation, CRM management, churn risk mitigation, sales data analysis, strategic account planning
Preferred skills
Software/tech/publishing/media/design industry experience, Salesforce proficiency
Technologies
Salesforce
Responsibilities
Conduct outbound prospecting and maintain key client relationships; Develop strategic account plans to achieve revenue targets; Proactively manage contract renewals; Analyze market trends and competitive landscape; Collaborate with internal teams to align with client needs; Gather client feedback and mitigate churn risks; Analyze sales metrics to evolve strategy
Seniority
Mid-Senior, hands-on IC
