Technical Sales Specialist – Services (m/w/d)
Core
Technical sales specialist driving service revenue growth and customer retention through on-site consulting, solution negotiation, and relationship management for TRUMPF's service portfolio.
Role type
Senior technical sales specialist (services)
Builds
Service contracts, customized Service-Level Agreements (SLAs), and service solutions for industrial clients
Domain
Industrial machinery and high-tech manufacturing (lasers, machine tools, EUV, electronics)
Deliverable
client delivery
Required skills
Technical sales, negotiation, customer relationship management, lead generation, SLA development, market analysis, CRM documentation, MS Office
Preferred skills
Product knowledge in service, analytical thinking, digital affinity, proactive hunter mentality
Technologies
CRM systems, MS Office
Responsibilities
Actively sell the entire service portfolio to increase revenue and customer loyalty; Consult customers on technical innovations and matching service solutions; Create and negotiate individual service offers and close contracts; Manage and develop existing customer relationships and generate leads; Develop tailored Service-Level Agreements for demanding clients; Collaborate closely with product sales and internal sales support; Monitor market and competitor developments and report to sales leadership; Document customer interactions and business deals in the CRM system and report sales activities.
Seniority
Mid-to-Senior, hands-on IC
