Brand & Consumer Junior Advisor with French
Hybrid
Core
Act as a trusted advisor and consumer champion for P&G brands in the French market, managing inquiries and resolving issues across multiple channels.
Role type
Junior Brand & Consumer Advisor (French)
Builds
Consumer support and issue resolution for P&G products in France
Domain
Consumer Goods / FMCG
Deliverable
client delivery
Required skills
French (proficient), English (proficient), empathy, problem-solving, communication
Preferred skills
passion for consumer care, team-oriented mindset
Responsibilities
Manage consumer inquiries via written and call interactions, resolve complaints efficiently, document cases and suggest process improvements, ensure cases are resolved, participate in training and onboarding
Seniority
Entry Level, Junior