CRM Operations Specialist
Core
Execute marketing campaigns for HBO Max and discovery+ to support user retention and engagement across email, push notifications, and in-app messaging channels.
Role type
Campaign Operations Specialist
Builds
Marketing campaigns for HBO Max and discovery+ streaming platforms
Domain
Streaming media / Digital marketing
Deliverable
product features
Required skills
Campaign operations, Audience segmentation, Email marketing platforms, Project management tools, Quality assurance
Preferred skills
Braze platform, HTML and dynamic content
Technologies
Braze, Monday.com
Responsibilities
Support end-to-end campaign operations from request intake to deployment, Build one-off campaigns within the Braze platform, Coordinate campaign reviews and approvals with stakeholders, Perform quality assurance checks and validate campaign setup prior to launch, Monitor campaign deployment and escalate issues, Collaborate with Marketing Strategy, Creative, MarTech, and Legal teams
Seniority
Junior, hands-on IC