Production Engineer
Core
Provides agile, hands-on technical support for Warner Bros. Feature Productions, HBO, and WB TV Productions on-site and at remote locations, ensuring smooth operation and security of production technology environments.
Role type
2nd line IT support engineer for feature film and TV production
Builds
Production technology environments, content workflows, and secure network infrastructure for film/TV sets
Domain
Entertainment industry, film and television production, IT infrastructure
Deliverable
production features
Required skills
2nd line IT support, desktop computing (Windows/Linux/Mac), virtualized environments, cloud applications (Office 365, Active Directory, Box, Adobe Creative Cloud), network infrastructure design, content protection, hardware support (Apple/PC), IP networking principles
Preferred skills
Airtable, JAMM, Intune
Technologies
Windows, Linux, Mac, Office 365, Active Directory, Box, Adobe Creative Cloud, Airtable, JAMF, Intune
Responsibilities
User onboarding/offboarding and access provisioning, installation and support of desktop applications, troubleshooting production VLANs, collaborating with production crew and vendors on content workflows, updating policies and network documentation, deploying and monitoring systems based on security policies, supporting mobile hardware and OS, break/fix support for peripheral devices
Seniority
Mid-level, hands-on IC
