Gatehouse Attendant- Glen Eyrie
Core
Serve as the first point of contact for guests, visitors, and donors at Glen Eyrie, managing property access, check-ins, and emergency communications.
Role type
Front-line guest services attendant
Builds
Property access control and guest experience management
Domain
Hospitality / Non-profit operations
Deliverable
product features
Required skills
Customer service, Access control, Emergency communication, Calendar management, Documentation preparation, Interdepartmental coordination
Preferred skills
Retail or hospitality experience, Microsoft Office proficiency
Responsibilities
Greet guests and determine appropriate property access, Answer multi-line phone system and manage Outlook calendar, Respond to and manage emergency communications, Check in guests using reservation system, Act as public relations liaison for visitors, Coordinate with other departments regarding guest arrivals and needs
Seniority
Entry-level, individual contributor