Senior Manager Digital Product; Dynamics 365
Core
Lead product strategy, delivery, and team performance for Microsoft Dynamics 365 business applications supporting Caterpillar dealers.
Role type
Senior Manager, Digital Product (Dynamics 365)
Builds
Dynamics 365 Customer Engagement or Finance & Operations solutions for dealers
Domain
Industrial manufacturing / Enterprise ERP & CRM
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Dynamics 365 Customer Engagement, Dynamics 365 Finance & Operations, product roadmap management, cross-functional team leadership, stakeholder management, change management, enterprise application lifecycle management, Agile/Scrum/SAFe, Azure DevOps
Preferred skills
Dealer/industrial distribution domain experience, B2B environment experience
Technologies
Microsoft Dynamics 365, Azure DevOps
Responsibilities
Define and execute product vision and roadmaps for D365 solutions; lead and mentor product managers and product owners; oversee delivery ensuring quality and alignment with business requirements; drive user adoption and organizational change; monitor KPIs for product adoption and business outcomes; partner with engineering and implementation teams.
Seniority
Senior, hands-on IC with management responsibilities