Principal Group PM Manager
Core
Own end-to-end product strategy and roadmap for Dynamics 365 Customer Experience AI, balancing long-term strategy with pragmatic delivery.
Role type
Principal Group Product Manager (Strategy & Leadership)
Builds
High-quality, scalable solutions for enterprise SaaS and platform products within Customer Experience, Contact Center, and AI-powered applications.
Domain
Enterprise SaaS, Customer Experience, AI/ML, Generative AI
Deliverable
product features
Required skills
Product strategy, roadmap planning, team management and coaching, cross-functional leadership, stakeholder alignment, enterprise security and compliance, global deployment, AI/ML fundamentals, Generative AI, agent-based systems, executive presentation
Preferred skills
MBA or advanced degree in business/technology
Technologies
Dynamics 365, Copilot Studio, Teams
Responsibilities
Define and own product strategy and roadmap; manage and coach a team of Product Managers; partner with engineering, design, and data science; lead prioritization and execution rituals; present strategy and status to senior leadership.
Seniority
Principal, hands-on IC with significant people management