Customer Solutions Representative, Building Construction Products (BCP)
Core
Field-based representative driving profitable growth for Caterpillar's Building Construction Products portfolio (machines, parts, attachments, services) by managing dealer relationships and executing territory business plans.
Role type
Field Sales Representative (Building Construction Products)
Builds
Machine sales, parts, attachments, services, and Customer Value Agreements for dealers and end-customers
Domain
Heavy equipment manufacturing / Construction industry
Deliverable
product features
Required skills
Dealer relationship management, territory business plan execution, cross-functional partnership, attachment forecasting, competitive displacement, digital platform adoption, customer needs analysis
Preferred skills
Construction industry knowledge, solution-oriented approach, matrix organization influence, ambiguity execution
Technologies
Cat Central, VisionLink, shop.cat.com, parts.cat.com
Responsibilities
Deliver annual territory business plan, support variance programs and commercial actions, partner with dealer teams to strengthen capability, drive adoption of digital platforms, visit customers to resolve issues and present solutions, share Voice of Customer/Dealer insights
Seniority
Individual Contributor, Field-based