Patient Financial Counselor
Core
Provides financial counseling, billing, and collection services to patients for admissions, surgeries, and outpatient clinical services.
Role type
Patient Financial Counselor
Builds
Patient payment arrangements and resolved account balances
Domain
Healthcare / Revenue Management
Deliverable
client delivery
Required skills
patient financial counseling, insurance eligibility verification, accounts receivable management, payment plan negotiation, demographic data collection, compliance with billing regulations
Preferred skills
associate's degree, healthcare experience
Technologies
Electronic Medical Record systems, billing systems
Responsibilities
Interview patients to determine eligibility for Medicaid and other funding sources, calculate outstanding balances and finalize resolution methods, coordinate with clinical departments and revenue management teams, prepare pre-service price estimations, maintain control of self-pay accounts receivables, complete Electronic Medical Records for interviewed patients.
Seniority
Individual Contributor