Patient Financial Counselor
Core
Provides financial counseling, billing, and collection services to patients for admissions, surgeries, and outpatient clinical services.
Role type
Patient Financial Counselor
Builds
Patient payment arrangements, collections, and financial clearance for healthcare services
Domain
Healthcare / Revenue Management
Deliverable
client delivery
Required skills
patient financial counseling, billing and collections, Medicaid eligibility determination, payment plan negotiation, accounts receivable review, electronic medical record updates, compliance with billing regulations
Preferred skills
associate's degree, healthcare revenue management experience
Technologies
Electronic Medical Record systems, billing systems
Responsibilities
Interview patients to determine financial arrangements and insurance eligibility, calculate outstanding balances and finalize resolution methods, coordinate with clinical departments and revenue management teams, prepare pre-service price estimations and receipts, conduct research and follow-up on assigned accounts, ensure compliance with federal and state billing requirements
Seniority
Mid-level, hands-on IC