Enterprise Integration Engineer
Core
Platform administrator for Atlassian and ServiceNow ecosystems, ensuring reliability, automation, and secure workflows for internal stakeholders.
Role type
Senior IC Enterprise Integration Engineer (Platform Administration)
Builds
Custom workflows, automation rules, integrations, dashboards, and reports for ITSM and service management processes.
Domain
Financial Services / Enterprise Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Atlassian platform administration, ServiceNow platform administration, workflow automation, integration design, identity and access management (IAM), RBAC, SSO, MFA, REST APIs, JavaScript, PowerShell, Python, Agile/DevOps practices, capacity management, security compliance.
Preferred skills
Atlassian Certified Professional (ACP), ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD).
Technologies
Jira Software, Jira Service Management, Confluence, ServiceNow, Flow Designer, IntegrationHub, Azure AD, LDAP, REST APIs.
Responsibilities
Administer and maintain Atlassian and ServiceNow platforms; design and implement custom workflows and automation rules; manage system configurations, upgrades, and patches; implement role-based access controls and security policies; build and maintain integrations with enterprise systems; develop operational dashboards and metrics; partner with cross-functional teams to deliver platform enhancements.
Seniority
Senior, hands-on IC