System Operator for Japanese Skills
Core
Customer relationship role providing analysis, documentation, and strategic planning for IT infrastructure and operational execution.
Role type
Senior Infrastructure Specialist (Customer-Facing)
Builds
IT infrastructure solutions and operational execution plans
Domain
IT Infrastructure / Cloud / Systems Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT systems troubleshooting, client communication and negotiation, project management (SCRUM), problem-solving, analytical skills, Japanese translation and interpretation
Preferred skills
Cloud environment exposure, experience with Japanese clients, multilingual team collaboration
Technologies
Service Now, Jira, Cloud technologies, databases, programming languages
Responsibilities
Analyze problems and tech issues, offer solutions, test and integrate systems, handle client communication and negotiations, document and diagram work for hand-off, plan IT infrastructure and operational execution
Seniority
Senior, hands-on IC with client management
