System Operator with Japanese skills
Core
Customer-facing System Operator role involving project-based analysis, documentation, system troubleshooting, automation, and long-range IT infrastructure strategic planning.
Role type
Senior IC System Operator / Infrastructure Specialist
Builds
IT infrastructure solutions and operational execution for clients
Domain
IT Infrastructure / Cloud / Systems Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
System analysis and troubleshooting, Client communication and negotiation, Project management (SCRUM), IT systems knowledge (networks, hardware, software), Japanese language fluency (translation/interpretation), English fluency
Preferred skills
Cloud environment exposure, Experience with Japanese clients or multicultural teams, IT service management tools (Service Now, Jira), Programming languages or databases
Technologies
Service Now, Jira, Cloud platforms
Responsibilities
Analyze problems and tech issues, Offer solutions and test/modify/automate/integrate systems, Handle client communication and negotiations, Document and diagram work for hand-off, Engage in long-range strategic planning of IT infrastructure
Seniority
Mid-Senior, hands-on IC