IT Operations Coordinator
Core
Primary IT contact and coordinator for business users and external vendors, managing support for SAP, Microsoft 365, infrastructure, and networks.
Role type
Senior IT Operations Coordinator
Builds
IT support solutions and vendor deliverables for business applications and infrastructure
Domain
IT Operations / Enterprise Software
Required skills
SAP, Microsoft 365, IT infrastructure management, vendor management, project coordination, issue tracking, escalation management
Preferred skills
Business-level Japanese, Business-level English, Oil & Gas industry experience, Manufacturing industry experience, Bachelors degree in IT or CS
Technologies
Microsoft 365, SAP, Office 365, Network
Responsibilities
Serve as primary IT contact for business users and external vendors; Coordinate support for SAP, Microsoft 365, infrastructure, networks, and business applications; Track IT issues, projects, timelines, and vendor deliverables; Escalate critical issues and ensure timely resolution; Provide regular status updates to the IT Head in Houston; Coordinate with Japan-based teams and stakeholders as needed
