IT Support Intern
Core
Provide on-site IT support for enterprise tools, hardware, and infrastructure within TMX's internal office spaces, including the Broadcast Center.
Role type
IT Support Intern
Builds
Internal office technology operations and user experience
Domain
Financial services / Capital markets
Deliverable
product features
Required skills
Windows 10/11 OS, Google Suite applications, desktop/laptop/tablet/cell phone support, ServiceNow, incident ticket logging, device imaging and configuration, asset inventory management, physical equipment handling
Preferred skills
Information Security/Technology degree pursuit, creative problem-solving
Technologies
Windows 11, Google Cloud Apps, ServiceNow, Microsoft Office Suite
Responsibilities
Collaborate with Windows 11 project team to replace incompatible devices; Image, configure, and deploy laptops, desktops, and cell devices; Log calls in ServiceNow and open incident tickets; Perform IT equipment desk moves; Provide on-site Tech Bar coverage; Update inventory assets
Seniority
Intern / Co-op
