Salesforce Commerce Cloud (SFCC) Specialist – AMS
Core
Provide technical support, incident management, and platform validation for Salesforce Commerce Cloud (B2C) in an Application Management Services (AMS) environment.
Role type
Senior SFCC Specialist (AMS/Production Support)
Builds
Stable eCommerce platforms for retail and fashion clients
Domain
eCommerce / Retail Technology
Required skills
Salesforce Commerce Cloud (B2C) administration, OCAPI, HTML/CSS/JavaScript, eCommerce integrations, log analysis, incident management, Jira/ServiceNow
Preferred skills
AMS/production support experience, retail/fashion industry knowledge, platform implementation experience
Technologies
Salesforce Commerce Cloud, Business Manager, Script Editor, OCAPI, Jira, ServiceNow
Responsibilities
Analyze and resolve technical/functional incidents; validate eCommerce processes and configurations; coordinate with development and infrastructure teams; support SIT/UAT and post-deployment stabilization; maintain technical documentation.
Seniority
Senior, hands-on IC
