Associate Director, Digital Workplace service, Customer Technology Advisor
Core
Customer Technology Advisor driving Go-To-Market strategy by delivering pre-sales solutions, demonstrations, and proof of concepts for Digital Workplace and other technology services.
Role type
Senior IC Customer Technology Advisor (Pre-Sales)
Builds
Pre-sales proposals, demonstrations, proof of concepts, and cross-practice technical solutions
Domain
IT Services / Digital Workplace / Cloud / Enterprise Infrastructure
Deliverable
product features
Required skills
Consultative selling, technical solutioning, customer insights generation, cross-practice collaboration, demonstration delivery, stakeholder management
Preferred skills
Bachelor's or Master's degree, 5+ years selling technical services, external technical certifications
Technologies
Application Data and AI, Cloud, Core Enterprise, zCloud, Digital Workplace, Network and Edge, Security and Resiliency
Responsibilities
Lead the pre-sales process and coordinate quality/compliance verification; Develop and deliver compelling demonstrations, proof of concepts, and prototypes; Collaborate with Consulting Partners and customers to generate winning cross-practice solutions; Build and nurture relationships with external alliance partners; Translate technical knowledge into actionable customer insights.
Seniority
Senior, hands-on IC
