Field Service Engineer (Field Based) Frederick, MD
Core
Provide technical service, troubleshooting, repair, and preventive maintenance for pharmacy automation equipment and systems in customer locations.
Role type
Field Service Engineer (Pharmacy Automation)
Builds
Pharmacy automation systems for healthcare facilities
Domain
Healthcare / Medical Technology / Automation
Deliverable
physical/clinical work
Required skills
Troubleshooting electromechanical systems, Preventive maintenance, Equipment repair and installation, Customer training, Network diagnostics, Mechanical aptitude
Preferred skills
Healthcare technology support, Robotics or industrial automation experience, Military technical service background
Technologies
Microsoft Windows, Microsoft Office, Salesforce Field Service Lightning, Routers, Switches
Responsibilities
Troubleshoot, diagnose, repair, and maintain pharmacy automation equipment; Perform preventive maintenance to maximize uptime; Train customers on equipment operation; Respond to service requests within SLAs; Document service activities; Travel throughout assigned territory including overnight trips.
Seniority
Mid-level, hands-on IC