North America Field Service Engineer
Core
Field Service Engineer providing on-site installation, commissioning, maintenance, troubleshooting, and repair of electronics manufacturing and robotics systems.
Role type
Field Service Engineer
Builds
Paste Jetting, SMT Placement, and Dispensing machinery
Domain
Electronics Manufacturing / Robotics
Required skills
Troubleshooting, problem-solving, calibration, repair, system installation, preventive maintenance, hardware/software support, test equipment operation, documentation
Preferred skills
Electronics manufacturing knowledge, robotics, PCB assembly, OSHA safety knowledge, Microsoft Office proficiency
Technologies
Test equipment, hand tools, CRM, ERP
Responsibilities
Perform install, commissioning, preventive maintenance, troubleshooting, repair, calibration, upgrades, and retrofits on various systems; Provide technical & application services for customers on-site, remote, and via hotline; Demonstrate system capabilities, provide customer training, and analyze system operation; Manage administrative tasks such as inventory, trip planning, expenses, and service reports; Document all field activities; Collaborate with engineering team to resolve unique cases; Maximize customer satisfaction by conducting follow-ups post-service; Identify customer hurdles to escalate for action. (via careerplan.io/jobs/62-003-6C-175-north-america-field-service-engineer-at-nano-dimension)
Seniority
Mid-level, hands-on IC