Field System Engineer - Durham
Core
Field System Engineer responsible for installing, maintaining, upgrading, and repairing complex biomedical and laboratory instruments in customer facilities.
Role type
Field Service Engineer (Biomedical/Laboratory Systems)
Builds
Preventive maintenance services, equipment moves, and service agreements for bioMérieux customers.
Domain
Biomedical instrumentation and clinical laboratory environments.
Required skills
Troubleshooting electromechanical/electronic systems, installing and repairing instruments, managing field schedules, customer communication, inventory management, physical labor (lifting, climbing), domestic travel coordination.
Preferred skills
Biomedical system experience, vacuum systems knowledge, host/remote communications, clinical laboratory operations, independent work management.
Technologies
Microsoft Office (Outlook, Teams, Word, Excel), test equipment, fleet vehicle management.
Responsibilities
Respond to customer needs and install/maintain/repair instruments; build customer trust and promote service agreements; complete service work orders and quality checklists; manage spare-parts inventory and equipment; travel domestically up to 90% of the time including overnight stays; participate in weekend/holiday on-call rotation.
Seniority
Mid-level, hands-on IC