Automation Service Engineer, (Entry Level) Ann Arbor/Sterling Heights, Michigan
Core
Field service engineer responsible for installing, maintaining, upgrading, and repairing advanced diagnostic laboratory instruments (LC/MS, Microbiology, Molecular) for customers.
Role type
Entry-level field service automation engineer
Builds
Preventive maintenance, equipment moves, and instrument repairs for analytical laboratories
Domain
Life sciences / Medical technology diagnostics
Deliverable
physical/clinical work
Required skills
Electronics, electro-mechanical devices, PLCs, pneumatics, networking architecture, computer operating systems, instrument repair, inventory management, travel logistics
Preferred skills
Robotics, Liquid Chromatography (LC), Mass Spec (MS), Lab Information Systems (LIS), database management, A+ certification, Microsoft/Cisco accreditation, computer security concepts
Technologies
LC/MS instrumentation, PLCs, networking systems, LIS
Responsibilities
Perform installations, maintenance, upgrades, and repairs on laboratory systems; collaborate on revenue-generating preventive maintenance and equipment moves; schedule and complete system upgrades; document customer complaints; maintain spare parts inventory and company vehicle; travel up to 50% of time including overnight stays; participate in on-call rotation for weekend/holiday support
Seniority
Entry-level, hands-on IC