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フィールドサービスエンジニア / Field Service Engineer - 日本

Japan (Remote)💼 Full-time🗓 2025-11-21 → 2026-07-30

Core

On-site repair, installation, and maintenance of analytical laboratory instruments for 10x Genomics customers.

Role type

Field Service Engineer (Instrument Repair & Maintenance)

Builds

Repairs and maintains 10x Genomics sequencing and analysis instruments at customer sites.

Domain

Life Sciences / Biotechnology / Laboratory Instrumentation

Deliverable

physical/clinical work

Required skills

Analytical laboratory instrument repair, assembly/disassembly, electronic/mechanical/pneumatic/fluidics troubleshooting, calibration, preventive maintenance, inventory management, independent problem solving, cross-functional collaboration

Preferred skills

Microfluidic systems knowledge, optical systems experience, Linux OS proficiency, Microsoft Office Suite

Technologies

Linux, Microsoft Office (Excel, PowerPoint), Programmable Logic Controllers (PLC)

Responsibilities

Test, troubleshoot, and repair instruments to the Field Replaceable Unit (FRU) level; Assemble and disassemble instruments; Support pre-staging of new equipment; Monitor parts inventory levels; Provide field-based training to other engineers; Support upgrade release activities including calibration and configuration.

Seniority

Mid-level, hands-on IC

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