Field Service Engineer
Core
Install, service, and troubleshoot medical instrumentation and components for customers in regulated environments.
Role type
Field Service Engineer
Builds
Maintains operational readiness of analytical and medical device instruments for life sciences and healthcare clients.
Domain
Life Sciences / Medical Technology / Analytical Instruments
Deliverable
physical/clinical work
Required skills
Instrument troubleshooting, ISO and GMP compliance, inventory management, technical documentation, time management, expense control, customer relations, vehicle maintenance, MS Office proficiency, PC/Mac OS familiarity, use of test equipment (multimeters, oscilloscopes)
Preferred skills
Flow Cytometry experience, technical military training, prior Field Service Engineer experience, experience fixing medical device instruments, previous customer interfacing role
Technologies
MS Office (Word, Excel), Mac and PC operating systems, digital volt meters, oscilloscopes
Responsibilities
Install and service instrumentation with minimum direct supervision, provide follow-up service to customers, maintain car stock inventory and test equipment, complete service documentation, report quality control and technical problems, maintain company vehicle, promote good customer relations
Seniority
Mid-level, hands-on IC