Représentant(e) du service à la clientèle – Bilingue, anglais/français (contrat de 3 mois) / Customer Care Associate – Bilingual, English/French (3 month contract)
Core
Resolve outstanding customer issues and manage order services via phone and email.
Role type
Customer Care Associate
Builds
Customer service interactions and order fulfillment support
Domain
Retail technology
Deliverable
client delivery
Required skills
Phone communication, email communication, customer escalation handling, general computer literacy
Responsibilities
Provide world-class customer service, transact and book services and add-ons for customer orders, communicate with customers over phone and email, partner with the Home Delivery team on operations and logistics
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