ServiceNow Implementation Consultant
Core
Design, implement, and optimize ServiceNow solutions to help clients resolve business challenges and streamline technology-enabled processes.
Role type
ServiceNow Implementation Consultant
Builds
Scalable ServiceNow solutions for clients
Domain
Professional Services / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow configuration and customization, solution design, requirements gathering, business process analysis, technical documentation, proposal support
Preferred skills
Cloud technologies (AWS, Azure, GCP), enterprise service management, emerging AI capabilities
Technologies
ServiceNow, AWS, Azure, GCP
Responsibilities
Supporting configuration, customization, and administration of ServiceNow applications; Assisting with solution design workshops, requirements gathering, testing, deployment, and end-user training; Participating in business process analysis; Documenting technical designs and implementation steps; Contributing to proposals and presentations; Preparing project documentation
Seniority
Junior, college senior or graduate student
