ServiceNow Implementation Senior Consultant
Core
Design, develop, and implement scalable enterprise applications and automated business processes on the ServiceNow platform for clients.
Role type
Senior ServiceNow Developer / Implementation Consultant
Builds
Custom ServiceNow applications, integrations, and self-service experiences for enterprise clients
Domain
IT Service Management (ITSM) and Enterprise Service Management (ESM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform development, JavaScript, REST/SOAP integrations, Agile methodologies, technical solution design, code reviews, DevOps practices, mentoring
Preferred skills
Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, CMDB/CSDM, ITIL concepts, multi-product area expertise
Technologies
ServiceNow, JavaScript, Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, Git, CI/CD
Responsibilities
Design and develop custom applications, workflows, and integrations; configure ServiceNow modules (ITSM, ITOM, HRSD, etc.); optimize Service Catalog and Workspace experiences; implement platform security; lead technical discussions and client workshops; mentor junior developers; produce technical documentation.
Seniority
Senior, hands-on IC with mentoring responsibilities
