Customer Care Associate (6-month contract)
Core
Provide world-class customer service, resolve outstanding issues, and transact/book services for customers.
Role type
Customer Care Associate
Builds
Customer satisfaction and brand image
Domain
Retail / Consumer Electronics
Deliverable
client delivery
Required skills
Phone and email communication, customer escalations handling, general computer literacy
Responsibilities
Provide world class customer service, Transact and book services and add-ons for customer orders, Communicate with customers over phone and email, Partner with Home Delivery team on operations and logistics
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