IT Support (m/w/d)
Core
Providing on-site and remote technical support, installing/administering hardware/software, and assisting global IT teams on projects for a global law firm.
Role type
IT Support Specialist
Builds
End-user support services and IT infrastructure maintenance
Domain
Legal services / Enterprise IT
Deliverable
client delivery
Required skills
IT support experience, hardware/software installation, ITIL certification, Microsoft environment expertise, iOS environment expertise, ITSM tools proficiency (e.g., ServiceNow)
Preferred skills
Experience in international law firm or corporate environment
Technologies
Microsoft, iOS, ServiceNow
Responsibilities
Troubleshoot and advise employees on technical issues, Install and administer workstations, Support global IT projects
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