Customer Quality Engineer Telecom
Core
Primary quality interface between the Slatina Telecom Plant and customers, managing requirements, claims, and corrective actions.
Role type
Customer Quality Engineer (via careerplan.io/jobs/R-36624-customer-quality-engineer-telecom-at-prysmiangroup)
Builds
Sustainable corrective and preventive actions for telecom cabling products
Domain
Manufacturing / Telecommunications / Fiber Optics
Deliverable
dashboards & analysis
Required skills
Customer quality management, 8D, 5 Why, Ishikawa, FMEA, CAPA, ISO 9001, data analysis, stakeholder coordination
Preferred skills
SAP, Qlik Sense, Power BI, cable manufacturing experience
Responsibilities
Coordinate customer visits and audits, lead complaint investigations, monitor quality KPIs, prepare performance reports, support product qualification, drive continuous improvement
Seniority
Mid-level, hands-on IC