Retail Workforce Management Specialist
Core
Supports planning, analysis, and system administration to optimize labor deployment across the retail organization.
Role type
Retail Workforce Management Specialist
Builds
Accurate scheduling, forecasting, and timekeeping systems aligned with customer demand and business goals.
Domain
Retail operations and workforce analytics
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
Data analysis, process modeling, system administration, cross-functional collaboration, reporting
Preferred skills
WFM platform familiarity (Legion, Kronos, UKG, Reflexis), Excel proficiency, Power BI/Tableau usage
Technologies
Legion, Kronos, UKG, Reflexis, Power BI, Tableau, Excel
Responsibilities
Maintain and update WFM platforms for scheduling and forecasting; collect and organize data for labor standards validation; generate reports on scheduling accuracy and labor performance; support system testing and rollout of new features.
Seniority
Mid-level, hands-on IC