Program Manager, Cardholder Services
Core
Leads financial performance and execution of Cardholder Services programs across select Asia Pacific markets (Australia and New Zealand), ensuring alignment with Core Payments priorities and delivering value to clients.
Role type
Program Manager (Financial Services)
Builds
Cardholder Services programs and client solutions
Domain
Financial Services / Payments
Deliverable
product features
Required skills
Strategic planning, market development, stakeholder engagement, client relationship management, program execution, financial performance management, P&L ownership, risk mitigation, business acumen, data analytics translation, project management, business intelligence tool usage, risk management understanding
Preferred skills
Product management, product development, programming and coding ability
Technologies
Microsoft Excel, Word, PowerPoint, Access, Tableau, Domo
Responsibilities
Identify and evaluate market opportunities to expand Cardholder Services offerings; Develop and maintain strategic roadmaps reflecting evolving market needs; Serve as the point of contact between Cardholder Services and internal teams; Build and maintain strong relationships with key clients; Ensure seamless execution of Cardholder Services programs and safeguard revenue streams; Support P&L management for all programs in designated markets
Seniority
Mid-level, hands-on IC
