Junior Program Manager
Core
Support the governance and execution of growth strategies for the Market Intelligence Program, which provides customers with access to Mastercard's proprietary data, industry expertise, and AI-powered solutions.
Role type
Junior Program Manager
Builds
The Market Intelligence Program (MBI marketplace with 40+ products, AI-powered Ask Mastercard Intelligence)
Domain
Financial services / Market Intelligence / Data services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Program governance, P&L monitoring, executive reporting, strategic initiative planning, stakeholder coordination, product launch support, business metrics analysis, operational process management, cross-functional facilitation
Preferred skills
Process improvement, scalability enhancement, transparency initiatives
Technologies
Excel, PowerPoint, collaboration tools
Responsibilities
Maintain program governance processes including objectives reporting, milestone & KPIs monitoring, and P&L monitoring; Prepare executive-ready presentations, program updates, and leadership communications; Support the planning, coordination, and execution of strategic Market Intelligence initiatives; Coordinate with global and regional stakeholders to ensure alignment on priorities, deliverables, and timelines; Support product launches and go-to-market initiatives; Analyze customer feedback, usage trends, and business metrics to help identify opportunities for growth and improvement; Assist with operational processes, audits, documentation management, and compliance activities; Facilitate cross-functional meetings and drive follow-up on action items; Contribute to process improvement efforts that enhance program scalability, efficiency, and transparency
Seniority
Junior, hands-on IC