Senior Analyst, Cybersecurity Product Specialists
Core
Senior Analyst supporting sales and deployment of Enterprise Risk Management and Cyber Threat Intelligence solutions by providing subject matter expertise, conducting technical product demonstrations, and managing customer onboarding.
Role type
Senior IC cybersecurity product specialist (sales support)
Builds
Enterprise Risk Management and Cyber Threat Intelligence solutions for prospective clients and production customers
Domain
Financial services cybersecurity and enterprise risk management
Deliverable
product features
Required skills
consultative selling, complex product demonstrations, RFP/RFI response management, customer onboarding, training development, issue escalation coordination, IP networking knowledge, information security principles
Preferred skills
third-party risk management, consulting background, cyber threat intelligence solutions, exposure management solutions, high-growth company environment experience, Salesforce.com, Zendesk
Technologies
Salesforce.com, Zendesk
Responsibilities
Lead complex technical product demonstrations, respond to technical questions and manage RFI/RFP/RFx responses, create and deliver product training for sales prospects and clients, manage customer implementation and onboarding, coordinate escalation of customer issues with internal resources, assess customer experience and identify opportunities to improve cyber posture
Seniority
Senior, hands-on IC