Lead Engineer - CMBD, Discovery & Intergration
Core
Lead the technical spine of the ServiceNow CMDB, managing Discovery, Service Mapping, CSDM modeling, and integrations to ensure a trusted, consolidated source of configuration truth for operational resilience and security.
Role type
Senior IC technical lead (ServiceNow CMDB/ITOM)
Builds
A global, reconciled CMDB and service topology graph supporting enterprise IT operations and security.
Domain
IT Operations Management (ITOM) / Configuration Management Database (CMDB)
Required skills
ServiceNow CMDB administration, ServiceNow Discovery, ServiceNow Service Mapping, CSDM modeling, IntegrationHub ETL, REST/SOAP APIs, ServiceNow scripting (JavaScript), Flow Designer, Automated Test Framework (ATF), ITIL 4 practices, technical leadership, mentoring.
Preferred skills
ServiceNow Predictive Intelligence, security vulnerability management tooling, biopharmaceutical/life sciences industry experience, GxP compliance, Agile/Scrum methodologies.
Technologies
ServiceNow, AWS, Azure, IntegrationHub, MID Servers, Service Graph Connectors, CMDB Health, Data Manager, Flow Designer, ATF.
Responsibilities
Act as technical authority for CI classes, attributes, and relationships; build and resolve issues in asset identification and service visualization; define and socialize CSDM modeling patterns; engineer robust integrations for cloud, endpoint, security, and network sources; set technical standards and review solution designs; partner with platform, cyber, cloud, and infrastructure groups to align builds and resolve issues.
Seniority
Senior, hands-on IC with leadership responsibilities