Director - CRM Agentic Solutions
Core
Lead cross-functional teams to build and deploy next-generation Salesforce CRM and Agentic AI solutions for commercial and medical functions in the pharmaceutical industry.
Role type
Director, Salesforce CRM & Agentic AI Solutions Architect
Builds
Scalable, secure, and reusable Salesforce CRM applications integrated with Generative and Agentic AI capabilities for global markets.
Domain
Pharmaceutical / Life Sciences / CRM / Artificial Intelligence
Deliverable
production ML models | product features
Required skills
Salesforce CRM architecture, Agentic AI implementation, Generative AI, offshore team leadership, global scaling strategy, regulatory compliance, hands-on solution development
Preferred skills
Data Science/ML product leadership, AWS cloud architecture, Amazon Bedrock, enterprise CRM AI integration
Technologies
Salesforce, Life Sciences Cloud, Agentforce, AWS AgentCore, AWS, Amazon Bedrock, Databricks, Snowflake
Responsibilities
Define technical vision and high-level design for Salesforce and AI workstreams; develop solutions and review code within the Salesforce ecosystem; drive implementation of Generative and Agentic AI capabilities; provide technical leadership to Salesforce, Data Science, Data Engineering, and UX teams; build and mentor offshore engineering teams; ensure compliance with regulatory requirements and security policies; translate business requirements into technical specifications.
Seniority
Director, hands-on IC with leadership responsibilities
