Director - CRM Agentic Solutions
Core
Lead cross-functional teams to build and deploy next-generation Salesforce CRM and Agentic AI solutions for AstraZeneca's commercial and medical functions.
Role type
Director, Salesforce CRM & Agentic AI Solutions Architect
Builds
Scalable, secure, and reusable Salesforce CRM products integrated with Generative and Agentic AI capabilities.
Domain
Pharmaceutical / Life Sciences / CRM / AI
Deliverable
production ML models
Required skills
Salesforce CRM architecture, Agentic AI implementation, Generative AI, offshore team leadership, global scaling strategy, regulatory compliance, hands-on solution development
Preferred skills
Data Science/ML product leadership, AWS cloud architecture, enterprise CRM AI integration
Technologies
Salesforce, Life Sciences Cloud, Agentforce, AWS AgentCore, Generative AI, Agentic AI, AWS, Amazon Bedrock
Responsibilities
Define technical vision and high-level design for Salesforce and AI workstreams; develop solutions and review code; drive AI implementation for business use cases; lead offshore engineering teams; ensure global deployment compliance and security; translate business requirements into technical specifications.
Seniority
Director, strategic leadership with hands-on technical execution
