【AstraZeneca】【CET】Field Application Service Manager, Customer Experience & IT本部 Field Capability & Launch Excellence部
Core
Align IT business application systems with business requirements to maximize value and ensure sustainable operations for commercial systems in Japan.
Role type
Senior IT Field Application Service Manager
Builds
IT system operations, service management processes, and strategic technology solutions for commercial business units
Domain
Healthcare / Commercial IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT project management, system life cycle management, business analysis, vendor engagement, stakeholder management, ITIL framework knowledge, commercial system operations
Preferred skills
Budgetary control, activity planning, cloud-based services, business process management
Technologies
ITIL, commercial systems, cloud-based services
Responsibilities
Manage IT projects and system operations including incident, problem, change, and service level management; Lead IT planning and service transition plans; Engage with global IT teams and vendors to deliver strategic solutions; Build partnerships with business stakeholders to capture requirements and forecast demand; Maintain vendor strategies and roadmaps aligned with commercial needs
Seniority
Senior, hands-on IC with strategic partnership capabilities
