Regional Training Manager (Baltimore, MD)
Core
Design and deliver field training programs for retail store and district managers to ensure operational excellence and leadership proficiency.
Role type
Senior Training Manager (Retail Operations)
Builds
Training curricula, certification programs, and learning experiences for store and district leadership.
Domain
Retail operations and human capital development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, adult learning principles, large group facilitation, training program management, needs analysis, performance consultation, SME consulting, change management, travel logistics
Preferred skills
Coaching certification, retail training experience, multi-unit management experience
Technologies
Microsoft Office Suite (Outlook, Excel, OneNote, PowerPoint)
Responsibilities
Oversee Model Store Trainer identification, assessment, and certification; execute Store Manager and District Manager training programs; facilitate Train-The-Trainer sessions; conduct field visits to validate training execution; consult with regional business partners on training solutions; develop training content and assessments.
Seniority
Mid-Senior, hands-on IC