Associate Manager, Field Operations and Training
Core
Develop, onboard, and train the National Field Team of Retail Execution Managers to drive operational efficiencies, reduce costs, and grow sales across retail, logistics, and eCommerce channels.
Role type
Associate Manager, Field Operations and Training
Builds
Operational programs, training curricula, and field execution capabilities for retail and logistics teams
Domain
Retail operations, logistics, warehouse management, eCommerce
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
workforce planning, change management, team effectiveness, project management, employee engagement, business strategy execution, KPI tracking, stakeholder communication, content creation, video editing
Preferred skills
adult learning, organizational development, industrial/organizational psychology
Technologies
MS Office, PowerPoint, Copilot
Responsibilities
Lead development of training programs for the Field Team; organize and deliver training sessions/clinics; track KPIs and measure program progress; collaborate with Retail Execution Managers on action plans; act as SME for the Best Practice Team; support communications for regional Dealer and GM meetings
Seniority
Mid-level Manager, hands-on operational leadership