Learning Specialist (Bilingual FRE/ENG)
Core
Designing, developing, and delivering bilingual (French/English) learning solutions and training programs to build employee capability and support business objectives across retail operations.
Role type
Learning Specialist (Instructional Designer & Trainer)
Builds
Learning content, assessments, facilitator materials, onboarding resources, and digital learning solutions.
Domain
Retail / Human Capital Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, facilitation, needs analysis, content creation, project management, adult learning principles, stakeholder consultation, data analysis for learning improvement
Preferred skills
Experience with retail operations, knowledge of Workday Learning/Articulate 360, experience with generative AI tools, accessibility/inclusive design knowledge
Technologies
Microsoft Office, Microsoft Teams, SharePoint, Microsoft Forms, Articulate 360, Workday Learning, AI-enabled tools
Responsibilities
Create and improve learning content and assessments; Facilitate engaging learning experiences; Conduct needs analysis and recommend learning approaches; Maintain onboarding and career development tools; Implement learning technologies and AI tools; Analyze learner feedback to inform improvements
Seniority
Mid-level, hands-on IC