Specialist Software Engineer - ServiceNow
Core
Act as Product/Application Owner for ServiceNow core platform capabilities, including platform governance, delegated development, and architectural standards.
Role type
Specialist Software Engineer (ServiceNow Platform Owner)
Builds
Scalable, enterprise-ready ServiceNow platform enhancements and reusable configurations
Domain
Biotechnology / Enterprise Service Management (ESM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform architecture, REST/SOAP integrations, platform governance frameworks, Agile/SAFe backlog management, system performance monitoring
Preferred skills
Delegated development management, CI/CD pipeline integration, ITIL v3/4 Foundation, Scaled Agile Framework (SAFe)
Technologies
ServiceNow, REST, SOAP, Agile, SAFe
Responsibilities
Define and maintain roadmap for platform enhancements, translate business requirements into user stories, coordinate testing and deployment plans, provide oversight for change management and security compliance
Seniority
Senior, hands-on IC