Analytics Operations Analyst
Core
Ensure timely and accurate execution of client analytics workflows on a SaaS platform, performing issue triage, data processing, and monitoring to support Axioma Risk clients.
Role type
Analytics Operations Analyst (SRE Track)
Builds
SimCorp's SaaS platform for investment management and risk analytics
Domain
FinTech / Investment Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SaaS platform monitoring, incident triage and resolution, dashboard creation, alerting configuration, batch tracking, root cause analysis, runbook maintenance, SQL, Python, PowerShell, Kibana, Grafana
Preferred skills
Cloud technology familiarity, Power BI, Excel, data analysis
Technologies
Kibana, Grafana, Power BI, Excel, SQL, Python, PowerShell
Responsibilities
Oversee client processing and perform initial investigation/resolution of issues; Liaise with global teams to provide 24/7 service; Contribute to improving dashboards and alerting capabilities; Drive requirements for batch tracking and monitoring; Assist in developing monitoring and automation tools; Participate in incident post-mortems and root cause analysis.
Seniority
Junior to Mid-level, hands-on IC