Production Support Engineer (Mumbai)
Core
Building internal automation tools, monitoring systems, and incident response workflows to ensure reliability for Galaxy's institutional digital assets and data center infrastructure.
Role type
Production Support Engineer (Automation & Tooling)
Builds
Internal Python tooling, automation scripts, monitoring dashboards, and incident response workflows
Domain
Digital Assets / Cryptocurrency / Data Center Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Python, SQL, Kubernetes (EKS), incident response, root cause analysis, observability, log analysis, Java debugging
Preferred skills
Databricks, AWS, Grafana, Prometheus, FireHydrant, AI/LLM tools
Technologies
Python, Java, Kubernetes, EKS, SQL, Databricks, FireHydrant, DataDog, Jira, Confluence, Grafana, Prometheus
Responsibilities
Build and maintain internal tooling in Python for monitoring and alerting; Monitor system health and resolve production issues; Automate operational tasks across Kubernetes/EKS environments; Debug and troubleshoot complex Java and Python applications; Integrate with internal platforms to streamline incident workflows; Coordinate with global teams for follow-the-sun support; Investigate issues using SQL and log analysis; Document support procedures and runbooks.
Seniority
Mid-Senior, hands-on IC