Service Delivery Technician Intern
Core
Intern supporting the End User Services (EUS) team in enterprise IT support, workplace technology, and service delivery for a global organization.
Role type
Service Delivery Technician Intern
Builds
Internal IT support services, workplace technology solutions, and service management processes for VF associates.
Domain
Enterprise IT / Workplace Technology / Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT support fundamentals, troubleshooting, inventory management, documentation, collaboration tools usage, hardware handling
Preferred skills
Computer Science or IT background, familiarity with Microsoft Windows and M365, basic hardware knowledge, English fluency
Technologies
Microsoft Windows, Microsoft 365, endpoint devices, collaboration tools
Responsibilities
Support the EUS team in resolving end-user technology issues, assist with workplace technology and devices, help with inventory and user guidance
Seniority
Intern