Credit Resolution Coordinator - Fixed Term
Core
Manage a portfolio of large and small business customer accounts, investigating and resolving claims and disputes related to invoices, shipments, and commercial contracts to improve cash flow and order-to-cash efficiency.
Role type
Credit Resolution Coordinator
Builds
Efficient end-to-end order-to-cash process and healthy cash flow
Domain
Fashion and Retail / Accounts Receivable
Required skills
Data accuracy management, Claims investigation, Root cause analysis, Cross-functional collaboration, Process improvement, MS Excel
Responsibilities
Manage customer portfolio daily using internal systems, Investigate and resolve pricing/delivery/payment disputes, Collaborate with Sales/Logistics/Credit teams to validate claims, Monitor open items and deductions, Contribute to continuous improvement of claims workflow