Supervisor People Operations
Core
Oversee daily People Operations activities and provide direction for the HR team to ensure efficient, compliant service across the employee lifecycle.
Role type
People Operations Supervisor (HR Operations)
Builds
HR processes, workflows, and employee lifecycle services
Domain
Healthcare / Human Resources
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
HR process management, team leadership, data analysis, compliance knowledge, system implementation, SOP development, SLA/KPI monitoring
Preferred skills
Workday experience, SHRM-CP or PHR certification
Technologies
Workday, HRIS systems
Responsibilities
Oversee daily People Operations activities; Provide day-to-day direction and coaching for the People Operations team; Identify and implement improvements to HR processes and workflows; Support HRIS process and system enhancements; Ensure HR policies and procedures are compliant and consistently applied; Identify opportunities to improve and standardize documentation practices; Partner to establish, monitor, and analyze SLAs and KPIs; Support cross-functional HR initiatives; Ensure high-quality service delivery and resolution of employee inquiries; Maintain confidentiality and adhere to data privacy requirements