Supervisor People Operations
Core
Oversee daily People Operations activities and provide direction to the team to ensure efficient, compliant, and high-quality service across the employee lifecycle.
Role type
People Operations Supervisor (HR Operations)
Builds
HR processes, workflows, and employee lifecycle services
Domain
Healthcare / Human Resources
Deliverable
dashboards & analysis
Required skills
People leadership, process improvement, HRIS system management, data analysis, compliance management, SOP development, SLA/KPI monitoring
Preferred skills
Workday experience, SHRM-CP or PHR certification
Technologies
HRIS, Workday, AI tools
Responsibilities
Oversee daily People Operations activities; Provide day-to-day direction and coaching for the People Operations team; Identify and implement improvements to HR processes and workflows; Support HRIS process and system enhancements; Ensure HR policies and practices are compliant and consistently applied; Identify opportunities to improve and standardize documentation practices; Partner to establish, monitor, and analyze SLAs and KPIs; Support cross-functional HR initiatives; Ensure high-quality service delivery and resolution of employee inquiries; Maintain confidentiality and adherence to data privacy requirements.
