Venue Application Systems Administrator
Core
Administer, configure, and maintain technology systems for hospitality, ticketing, venue operations, and guest experiences.
Role type
Systems Administrator (Hospitality & Venue Operations)
Builds
Venue and hospitality platforms including 24/7 Software, Momentus Elite, and Simphony
Domain
Sports & Entertainment / Hospitality Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Application administration, Role-based access control, System configuration, Vendor support, Change management, Troubleshooting, Documentation, Pre-event system checks, Implementation support, Security compliance
Preferred skills
POS/Ticketing/Hospitality app experience, Sports/Entertainment industry knowledge, System upgrades & testing, Business requirement translation
Technologies
24/7 Software, Momentus Elite, Simphony
Responsibilities
Administer user roles and permissions; Maintain application configurations and settings; Monitor performance and resolve system issues; Coordinate with vendors and internal IT; Support new implementations and upgrades; Perform pre-event checks and event-day support; Train operational super-users; Maintain documentation and runbooks.
Seniority
Mid-level, hands-on IC