IT Supervisor-DA's Office
Core
Lead and oversee the day-to-day operations of the Network Operations team, including Help Desk and Systems Administration services, to ensure reliable and secure technology for the District Attorney's Office.
Role type
Senior IT Supervisor (Network Operations)
Builds
Support services for the District Attorney's Office mission
Domain
Public Sector / Legal / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, IT support, systems administration, process improvement, incident management, project coordination, asset management
Preferred skills
IT team supervision, CompTIA/ITIL/Microsoft/Cisco certifications, Windows Server, Active Directory, ticketing systems
Technologies
Windows Server, Active Directory, ticketing systems
Responsibilities
Lead and oversee Help Desk and Systems Administration staff; Monitor ticket queues to ensure timely service delivery; Provide hands-on support for complex or escalated technical issues; Lead or support IT projects in collaboration with the IT Manager; Oversee procurement and inventory of equipment, software, and peripherals
Seniority
Senior, hands-on IC with management duties
